The launch of the Microsoft
Office Communication Server 2007
has caught like a wild fire in
the corporate arena. The OCS
2007 as it is known is set to
take communication to a higher
level. But before all this can
happen, there is the common
question: What type of phone can
people or organizations use to
enable VoIP and communication as
a whole?
The Windows Hardware Engineering
Conference (WinHEC) 2007
answered the questions by
confirming that there are 15
phones being launched by
Microsoft that will be
compatible with the Microsoft
Office Communication Server
2007. The 15 phones will also be
compatible with the Office
Communicator 2007, which is
Microsoft’s VoIP client
interface.
To make it easier for people to
use the Office Communication
Server 2007, Microsoft has been
working with some specific
vendors for developing phones
and various devices, which will
enable communication through
Office Communicator 2007 and
Office Communications Server
2007. Microsoft is working with
vendors like NEC, GN, ASUSTek
Computer, Vitelix, LG-Nortel,
Plantronics, Tatung, Samsung,
and Polycom.
These companies or vendors have
developed different types of
VoIP phones that can be plugged
into Universal Serial Bus (USB)
ports. They are also developing
both wired and wireless
headsets, phones for
conferencing, and LCD monitors
as a part of making
communication using the Office
Communication Server 2007 a
reality.
Based on a Gartner Research
report, the main problem lies
with the price of branded IP
handsets. These handsets cover
almost 40% of the cost of
installing VoIP communication
systems. This is being seen as
an important obstacle by
Microsoft and different vendors.
There is a lot of speculation
regarding the performance of
e-mails, IM, and web based
communication systems especially
when they have been integrated
into a communication server
instead of being used as
stand-alone applications. Today,
Bluetooth headsets can be
purchased for a lower price than
the standard multi-function
phones while CISCO’s IP phone
can cost anywhere between $250
and $600. So the IP phones are
being developed by Microsoft on
the assumption that corporate
and individual users will be
willing to switch from existing
IP phones and standard phones to
the new range of soft phones
that will support communication
through Office Communication
Server 2007.
There are quite a few advantages
of using the soft phones. There
are many people who will not be
impressed by the feature of
being able to call a contact
mentioned in the address book by
clicking on his/her name but a
lot of people would be
interested if they are able to
mail or send a URL in real time
as opposed to spelling it out
over the phone. Another bonus
will be the built-in tracking
facility of conference calls but
at the end of the day, it will
all boil down to one factor –
The Price Tag.
The soft phones will have their
own limitations and will only be
functional when the PC or
computer is kept switched on.
But we will really have to wait
and see what Microsoft really
has in store for the users.